buyer personas

Expanding Buyer Personas and Understanding Audiences

Imagine you’re a tech enthusiast looking for a new smartphone. You visit an area with a chain of electronic stores, but that one store catches your eye. There’s a captivating sign by the door that reads, ‘The Perfect Gadget for All Your Tech Needs’. That’s an example of a buyer persona right there. The store…

podcasts

Podcasts in marketing

No matter what your interests are, there is a 99% chance a podcast exists for you. Whether it’s politics, sports, comedy nights, true crime, or something more niche like Scandinavian television, you have options. So, as a business, could podcasts work as a marketing tool?    As of 2020 there were 2.2 million podcasts on…

outsourcing your marketing

Why outsourcing your marketing is better

In today’s highly competitive business landscape, marketing has become an essential element for any company that wants to succeed. However, managing your marketing strategy in-house can be a challenging and time-consuming task, especially for small to medium-sized businesses. Outsourcing your marketing to a professional agency can be an effective solution to this problem.  Here are…

brand

How negative CX can diminish brand loyalty?

Companies across the UK seemingly failed to prepare for the sudden increase in customer calls in the final two quarters of 2022. This is thought to have been brought on by the global economic crisis. Statistically 46% of consumers have been disappointed with calls to a brand over the last 6 months, and this can…

e-commerce

E-commerce trends in 2023

The tougher times of 2022 have created more resilience in e-commerce; businesses have become more agile to remain competitive and this can be seen in 2023. Years ago, only 17.8% of sales were made from online purchases. That number is expected to grow and reach 20.8% in 2023, that’s a 2 percentage point increase in…

pr campaign

Secrets to a successful PR campaign

News rooms are shrinking while the number of new start-ups looking for media attention continues to grow. Knowing how to cut through the noise during your PR campaign can make a huge difference in results. In modern journalism interaction is key, articles which can spread on social platforms is worth more in this digital-first era.…

online marketing agency

Online Marketing Agency vs Full Time Employee

Online marketing agency vs full time employee If you have thousands of pounds in your budget for business development this year, you need marketing ROI. You’re faced with a choice – outsource that work to an online marketing agency, or hire a full-time specialised employee who can become an important part of your team and office?…

social media updates

Latest Social Media Updates

We continue to look at the latest social media updates across the different social platforms, and in this blog we look at some of the updates on Facebook and Instagram.   Facebook What’s the latest on Facebook? In January of this year, Facebook started the process of removing certain targeting options. Facebook said, “Starting January…